A good day looks like…
What do you enjoy? Which activities, routines or relationships would you like to keep in your life?
Planning ahead
One conversation
at a time.
You don’t need to have every answer before you start thinking about support. These prompts can help you explore what matters to you and the questions you might want to ask.
Start with the everyday
What would you like
support to make possible?
Use these as conversation starters for yourself, or with someone you trust.
I’d like a little help with…
Are any everyday tasks becoming harder? What would make things feel easier or more manageable?
It’s important that you know…
Think about your preferences, language, culture, communication needs and the things that help you feel comfortable.
I’d like these people involved…
Who would you like beside you in conversations? What would you prefer to discuss privately?
For future care conversations
A few useful
questions to ask.
When you’re considering a provider, clear information can help you make a decision that feels right for you.
- What support can you offer, and is it available where I live?
- How will my preferences shape the support I receive?
- Who will provide my support, and how will we get to know each other?
- What are the fees, and what would I need to pay?
- What happens if my needs or preferences change?
- How can I raise a concern or give feedback?
A little more clarity
Questions about
AXIS Aged Care.
Are you a registered aged care provider?
We are in the process of becoming registered. Registration is not yet complete. We’ll update this website when our status changes.
Can I book care with you now?
Not yet. Planned services are not open for bookings while registration and service arrangements are being finalised. You are welcome to contact us with general questions.
What services will you provide?
We’re developing our plans with a focus on everyday life and support at home. Our specific service offering is still being finalised and will be published once confirmed.
Which areas will you cover?
Our service areas are yet to be confirmed. We’ll share location and availability information when our plans are finalised.
When will services start, and what will they cost?
We have not announced a start date or fees. We’ll provide clear information about availability and costs before services commence.
Can a family member contact you?
Yes. Older people, family members and trusted supporters are welcome to ask general questions about our plans. Please avoid sending sensitive health or identification information in an initial email.
Whenever you’re ready
Let’s start with a conversation.
Questions about AXIS Aged Care and our plans? We’re happy to hear from you.